FAQ’s

Yes, we can accommodate most special flavor requests, but please note there will be an additional fee applied. Please allow at least a 2 week notice for any special flavor requests.

When traveling with a cake we advise keeping it secure and cool, out of direct sunlight and on a flat surface of the car. For larger cakes, we recommend having a second person with you to help with transporting the cake.

Most standard buttercream cakes do not need to be refrigerated unless it has a fruit/mousse/custard fillings. Cakes with cream cheese frosting and whipped cream MUST be refrigerated until served. Do not leave any cake in the car or outside for a prolonged time during warm weather months.

Yes, we have fully Custom Dessert Bar Service including table design, stand rentals, delivery, set-up and pick-up.

Please contact us through our Contact Form or email us directly at brittany@littlecakebaker.com. We answer all inquiries within two to three business days. You can also call us at (917) 318-4151 for urgent inquiries.

All orders and inquiries require a 50% deposit to secure your date, while the final balance will be due two weeks prior to your event. If your event is within the week or two week window, full payment is required. A rush fee may also be placed on orders within a two week span.

Any materials you may have from your wedding can help in arriving at the perfect cake design. Invitations, fabric/color swatches, inspiration boards and images of your floral decorations will all assist in visualizing the look of your day and designing a cake to match.

"Dummy cakes" are most useful if you love the idea of a really large cake, but only have a modest guest list. As most of the cost is in the labor of decorating, a five tier cake with only three tiers of real cake will still be closer to a five tier cake price than a three tier price. When considering whether to go for a small cake plus sheet cakes, keep in mind the scale of the wedding and the visual impact you would like from the wedding cake. This option usually reduces costs significantly only for larger events. However, a small cake may look out of place at a big wedding.

All of our custom cakes are priced out on an individual basis, so we will work with you to figure out exactly what will work for your number of guests and budget. Generally, the cost of a custom cake starts with the size, cake flavors, and design work. From there, labor hours are factored in as well.

When we accept your custom cake order, there is a lot that goes into making sure your order gets completed on time. From ordering materials, to hand-making pieces, and even turning down other orders to ensure your order is completed to the highest standard. A deposit will let us know you're serious about placing your order, and will allow us to get the ball rolling to complete your order. Deposits are NON-REFUNDABLE, because the deposit will reserve your event date and labor hours. Deposits are 50% of the total of the custom order. Meaning we turn down other orders, order materials ahead of time to make sure your order is completed to the highest standard. ORDERS ARE NOT CONFIRMED UNTIL THE INITIAL DEPOSIT IS PAID.

Yes! We strongly encourage large cakes and specialty cakes to be delivered to your event location to ensure there are no issues with transportation. We figure out the delivery cost for you once you provide your location and time. If you want to pick the cake up yourself, we have you sign your order form which states that you assume all responsibility for your cake once it leaves our shop. We cannot be responsible for cakes once they leave our shop, as we do offer a delivery service which guarantees a perfect cake to arrive at its location.

Emailing orders can sometimes be a slower way to place an order, as we DO NOT respond to emails on the weekends. We are a small shop with a limited number of bakers and one cake decorator, so on the weekends it is next to impossible to get back to emails on top of the custom cake work we do. PLEASE DO NOT SEND MULTIPLE EMAILS. It will take us longer to respond to you, because our emails are answered in the order they are received, and the more emails you send without a response, the further down it bumps you on our end. We try to focus all of our attention to our custom work, so just remember, when it takes a slower amount of time to hear back on the weekend, we are dedicating ourselves to our work, just like we will when we are making your order.

No, orders cannot be changed less than 72 hours before the scheduled date of pickup or delivery.

We offer several fruit/mousse/custard fillings for an additional cost. Please note some fruit/mousse/custard may not be suggested for tiered cakes.